Legal

    Terms & Conditions

    The terms governing your use of Contractor's AI websites, products, and services.

    Effective Date: August 30, 2026

    These Terms & Conditions ("Terms") govern your access to and use of websites, products, services, software, AI-powered tools, communications, and related offerings provided by Contractor's AI ("Contractor's AI," "we," "us," or "our").

    By accessing our website, requesting information, booking a demo, purchasing services, or using Contractor's AI products or services, you agree to these Terms.

    If you enter into a separate written proposal, order form, service agreement, statement of work, or other agreement with Contractor's AI, that agreement may contain additional or different terms. In the event of a conflict, the signed written agreement will control with respect to the applicable services.

    1. Contractor's AI Services

    Contractor's AI provides technology, automation, marketing, communication, AI, and related business services.

    Services may include:

    • Inbound Voice AI
    • Outbound Voice AI
    • Smart Web Widget
    • AI-powered call answering
    • Lead qualification
    • Appointment scheduling
    • Lead follow-up
    • SMS and email automation
    • Estimate follow-up
    • Lead and customer reactivation
    • CRM configuration
    • Website tools
    • Integrations and workflows
    • Consulting
    • Implementation
    • Training
    • Optimization
    • Other related services

    Specific features and services provided to a customer are determined by the applicable proposal, order form, agreement, or scope of work.

    2. Business Use

    Contractor's AI primarily provides services to businesses.

    You represent that you have authority to act on behalf of any business for which you purchase, configure, or use Contractor's AI services.

    3. AI-Powered Services

    Certain Contractor's AI services use artificial intelligence, automation, machine learning, voice technologies, or third-party AI systems.

    AI-generated outputs may occasionally be incomplete, inaccurate, delayed, misunderstood, or otherwise imperfect.

    AI systems should not be relied upon as a substitute for professional legal, medical, financial, emergency, or other regulated professional advice.

    Customers are responsible for reviewing and approving appropriate:

    • Scripts
    • Offers
    • Pricing information
    • Business policies
    • Service areas
    • Qualification criteria
    • Scheduling rules
    • Disclosures
    • Call handling instructions
    • Communication workflows

    Contractor's AI may establish safeguards and escalation rules, but no AI system can guarantee perfect performance in every interaction.

    4. Phone, SMS, Email, and Automated Communications

    Certain Contractor's AI services involve telephone calls, SMS messages, email, voicemail, website communications, or automated/AI-powered communications.

    Customers using Contractor's AI services are responsible for ensuring that their use of those systems complies with applicable laws, regulations, consent requirements, do-not-call requirements, recording laws, marketing rules, and industry obligations applicable to their business and contacts.

    Contractor's AI may provide technical tools, configurations, recommended practices, or compliance-related features, but customers remain responsible for determining whether their specific campaigns, contact lists, offers, communications, and uses comply with applicable law.

    5. Your Information and Contact Information

    When you submit information to Contractor's AI, you agree that the information you provide is accurate and that we may use it to respond to your inquiry, provide services, manage appointments, and otherwise communicate with you as described in our Privacy Policy.

    Marketing communications may be subject to additional consent language presented at the time information is submitted.

    6. Customer Responsibilities

    Customers are responsible for providing accurate and timely information necessary to configure and operate services.

    This may include:

    • Business information
    • Contact information
    • Services offered
    • Pricing or pricing guidelines
    • Business hours
    • Service areas
    • Staff or routing information
    • Calendar availability
    • CRM access
    • Website access
    • Phone system information
    • Scripts
    • FAQs
    • Customer lists or lead information
    • Integration credentials

    Customers are responsible for obtaining any rights, permissions, or consents necessary for information, phone numbers, contact lists, recordings, content, or materials they provide to Contractor's AI.

    7. Acceptable Use

    You may not use Contractor's AI products or services to:

    • Violate applicable law
    • Commit fraud
    • Impersonate another person without authorization
    • Engage in unlawful harassment
    • Send unlawful spam
    • Distribute malware
    • Attempt unauthorized access to systems
    • Interfere with service operation
    • Violate intellectual property rights
    • Use services for unlawful or abusive purposes

    We may suspend or terminate access when we reasonably believe services are being misused.

    8. Fees and Payment

    Pricing, setup fees, recurring fees, usage charges, payment schedules, and other financial terms applicable to paid services will be stated in the relevant proposal, checkout page, invoice, order form, or service agreement.

    Unless otherwise stated in writing:

    • Fees are due according to the agreed payment schedule.
    • Usage-based charges may vary.
    • Third-party fees or custom integration costs may be billed separately where disclosed.
    • Failure to pay amounts when due may result in service suspension.

    9. Cancellations, Refunds, and Service Terms

    Cancellation, refund, commitment, and termination terms for paid services are governed by the customer's applicable proposal, order form, checkout terms, or written agreement.

    Where no separate written terms apply, contact Contractor's AI for information regarding cancellation of a service.

    10. Third-Party Services

    Contractor's AI services may rely upon or integrate with third-party systems, including:

    • Telecommunications providers
    • AI providers
    • CRM systems
    • Google services
    • Calendar systems
    • Website platforms
    • Payment processors
    • SMS and email providers
    • Advertising platforms
    • Automation and integration services

    Contractor's AI does not control all third-party services and cannot guarantee that third-party systems will always remain available, unchanged, compatible, or error-free.

    Changes, outages, restrictions, or failures involving third-party services may affect Contractor's AI functionality.

    11. Intellectual Property

    Contractor's AI owns or licenses the intellectual property associated with its website, brand, systems, software configurations, designs, workflows, training materials, methodologies, content, and other proprietary materials, except for materials owned by customers or third parties.

    Unless expressly authorized in writing, you may not:

    • Copy
    • Resell
    • Reverse engineer
    • Republish
    • Distribute
    • License
    • Reproduce

    Contractor's AI proprietary materials beyond the rights necessary to use purchased services.

    Customers retain ownership of their own trademarks, business information, content, customer data, and materials they provide to Contractor's AI.

    12. Confidential Information

    In connection with providing services, either party may receive non-public business, technical, operational, or customer information.

    Each party should use reasonable care to protect confidential information and use it only for appropriate business purposes related to the relationship.

    Separate customer agreements may contain additional confidentiality obligations.

    13. No Guarantee of Business Results

    Contractor's AI aims to improve response times, follow-up, communication, automation, lead handling, and related business processes.

    However, unless specifically stated in a signed written guarantee or agreement, Contractor's AI does not guarantee:

    • A specific number of leads
    • A specific number of booked jobs
    • A specific conversion rate
    • A specific revenue increase
    • A specific return on investment
    • Specific advertising results
    • Specific sales results

    Business outcomes depend on many factors outside Contractor's AI's control.

    Any separate written guarantee offered by Contractor's AI will be governed by the terms of that specific guarantee.

    14. Website Information

    Information on Contractor's AI websites is provided for general informational and marketing purposes.

    We may update, correct, remove, or change website content at any time.

    Examples, demonstrations, projections, calculators, or illustrative scenarios are not guarantees of future results.

    15. Disclaimer of Warranties

    To the maximum extent permitted by applicable law, Contractor's AI websites and services are provided on an "AS IS" and "AS AVAILABLE" basis except for express warranties contained in a separate written agreement.

    Contractor's AI does not warrant that every service will be completely uninterrupted, error-free, or suitable for every possible use.

    16. Limitation of Liability

    To the maximum extent permitted by applicable law, Contractor's AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost business, lost data, or lost opportunities arising from or related to website or service use.

    Any additional limitations applicable to paid customers may be stated in the applicable service agreement.

    Nothing in these Terms excludes liability that cannot lawfully be excluded.

    17. Indemnification

    To the extent permitted by law, you agree to indemnify and hold Contractor's AI harmless from claims, damages, losses, liabilities, and reasonable expenses arising from:

    • Your unlawful use of the services
    • Information or contact lists you provide without required rights or permissions
    • Your violation of these Terms
    • Your violation of applicable law
    • Your infringement of third-party rights

    Additional indemnification terms may appear in a customer service agreement.

    18. Suspension or Termination

    We may suspend or terminate website or service access when reasonably necessary due to:

    • Non-payment
    • Security concerns
    • Abuse
    • Illegal activity
    • Material breach of applicable agreements
    • Conduct that threatens Contractor's AI systems, users, or third parties

    Paid-service termination rights are also governed by applicable customer agreements.

    19. Privacy

    Use of Contractor's AI websites and services is also subject to the Contractor's AI Privacy Policy.

    20. Changes to These Terms

    We may update these Terms periodically.

    The revised Terms will be posted on this page with an updated Effective Date.

    Continued website use after revised Terms become effective constitutes acceptance of the revised website Terms.

    Changes to an existing signed customer agreement will be governed by that agreement.

    21. Governing Law

    [INSERT GOVERNING STATE / JURISDICTION]
    Insert the approved governing-law language here before publication.

    22. Contact

    Questions regarding these Terms may be directed to:

    Contractor's AI

    Website:
    contractors-ai.com
    Email:
    [INSERT CONTRACTOR'S AI CONTACT EMAIL]